Refund & Cancellation
Last updated: 8 June 2026
This Refund & Cancellation Policy applies to all payments made for the Outliers Realm OUTLIERS programme on OutliersRealm.com, operated by BeastChemist (a sole proprietorship). Payments are processed by Razorpay, with the merchant name BEASTCHEMIST shown at checkout. Please read this carefully before purchasing.
1.Nature of the service
OUTLIERS is a mentorship and guidance programme offered on a monthly subscription basis. When you pay, you are granted access to sessions, community spaces, resources and the tracking platform for the relevant period. Because access and content are delivered digitally and immediately, the policy below applies.
2.No refund once access is granted
All fees are non-refundable once access to the programme, batch or portal has been granted. This applies to all OUTLIERS plans — Group (Basic, Plus, Advanced) and 1:1 (Basic, Plus, Advanced). By completing payment and accepting our Terms & Conditions, you acknowledge and agree to this no-refund condition.
3.Cancellation of renewals
- You may cancel at any time to stop future monthly renewals.
- Cancellation prevents the next billing cycle; it does not refund the current or any past period.
- Your access remains active until the end of the period you have already paid for.
- To cancel, email teambeastchemist@gmail.com from your registered email at least 7 days before your next renewal date.
4.Duplicate, failed & erroneous payments
We will refund payments only in these limited cases:
- Duplicate charge — you were charged more than once for the same plan and period;
- Failed transaction — money was debited but access was not granted due to a technical or payment error;
- Incorrect amount — you were charged an amount different from the displayed plan price.
To request such a refund, email teambeastchemist@gmail.com within 7 days of the transaction with your registered email and the Razorpay payment ID. We will verify and, if confirmed, process the refund.
5.How approved refunds are processed
Where a refund is approved under Section 4, it will be made to the original payment method via Razorpay. Refunds are typically processed within 5–7 business days after approval; the time for the amount to reflect in your account depends on your bank or payment provider.
6.Selection-based admissions
Where admission to OUTLIERS involves a written test and/or interview, payment is collected after selection. If you are not selected, no fee is collected; if you are selected and pay, the no-refund condition in Section 2 applies once access is granted.
7.Contact
For any refund or cancellation request, contact teambeastchemist@gmail.com or visit our Contact page. This policy should be read together with our Terms & Conditions.